When I get emails with attachments (PDF, excel, word) I want to download and save them so that I can edit them later. The weird part is, sometimes the menu will list "download document" but on a different email sometimes it doesn't. It has nothing to do with document size because I can download both small and large documents and but sometimes the option isn't there. I can always click on the document and see it but just not download everytime. So what's the answer?