I'm trying to backup my storm 9530 (which I have done multiple times in the past without problem), however this time I'm finding myself unable to complete the back up. Let me preface by saying before this current back up I chose to have blackberry maps, visual voicemail, and vz navigator removed. I then proceeded to attempt a back up and it goes smoothly until it gets to the TLS options then tells me that there is an error and stops. Anyone know what I can do to back up my device, or have any advice?
i have also had problems backing up in the past even after clearing my browser. not sure if this is your problem, but i always go back a few days in both email and SMS, hit the BB Menu and hit "delete prior." after that my backup usually goes through without problems.
but then again, mine usually got hung up on "messages," so this might not help.