Verizon at CompUSA has been trying since 11AM est. to set-up my Storm. He says the Verizon computers are s-l-o-w. This is rediciolus. Verizon has had over 6 months to plan for this day. Hopefully he will be able to have the phone registered before the weekend is over. I have made two trips there when he called thinking he was finally into the system.