The last time I connected my storm to my computer was before the newest update and it worked fine. Now with the newest OS update it no longer shows up under my computer. Any Ideas? I have the BB Desktop program but I'm capable of moving files around myself.
i was having the same problem the other day.. but i had to leave and go do something.. so i have yet to try it again.. i'll try it again some time tonite..
1) Download the attachment from the above link to your desktop (you'll have to register at pinstack)
2) Unzip it and run "BB Storage Activation new" in the unzipped folder. It will mention something about a boot rom.
3) Connect your phone to your computer via USB. DOS window should indicate it found your phone and will initiate the fix
4) Phone will reboot automatically. Disconnect the phone.
5) When phone fully boots up again, reconnect. You should now see the two drives in windows explorer (assuming mass storage is enabled on your phone).
I had the same problem about 2 months ago. Nothing work. After being on the phone for 4 hours with verizon, Verizon customer service, Verizon Blackberry Technical Support and Finally with Blackberry Technical Support troubleshoot, Blackberry authorized to send me a new storm.
It might be the phone.
1) Download the attachment from the above link to your desktop (you'll have to register at pinstack)
2) Unzip it and run "BB Storage Activation new" in the unzipped folder. It will mention something about a boot rom.
3) Connect your phone to your computer via USB. DOS window should indicate it found your phone and will initiate the fix
4) Phone will reboot automatically. Disconnect the phone.
5) When phone fully boots up again, reconnect. You should now see the two drives in windows explorer (assuming mass storage is enabled on your phone).