sim card error

[nskeates]

Hello,

I have a 9500 and have been using it fine on vodafone. I stopped using the phone for a couple of weeks while i went abroad. I have now come back inserted my sim card in the phone and it says 'SIM CARD ERROR DO YOU WANT TO ENTER A UNLOCK CODE'.

I cannot undertsand why it is saying this as the phone is vodafone and the sim card is vodafone and it was working fine a few weeks ago. I have checked to make sure that vodafone are the operator on the phone and they are.

i purchased an unlock code thinking that might help but when i get the meassage up and i press yes, nothing happens !!

can anybody help please

thanks
neil

[DJM1947]

Are you sure you have the correct sim card in the phone? Did you use your vodafone sim card in Europe or purchase a different card for use while there?

[nskeates]

Thanks for the reply.

Most definitely using the correrct sim card. I only took the sim card out while i was on holiday so one of my kids didnt use my phone when i got back and put the same sim card back in, it comes up with that sim card message. I have also tried 2 other vodafone sim cards with the same message coming up.

The phone is a vodafone phone and all the sim cards i have tried in it are vodafone. I once tried a T-mobile card but that was the same.

any help appreciated as its a perfectly good phone that i cannot use.


thanks
neil