[rj5570]

I am getting a replacement today do to screen issues. Its making a crunchie sound and its not too responsive in the bottom of the screen.

I was thinking of using JL_Cmder to wipe the phone. I know this will remove the OS as well.

Is it wrong to send the phone with no OS on it? I have a leaked OS on my phone. I was going to just do a wipe to get my data off, but saw JL_Cmder and thought of using it.

also has any one gotten a "like new" storm from verizon. They said it would be all new outside but the guts could be from another phone with parts replaced if needed be.

[John Yester]

IMO they won't care.


And yes you will more likely get a FRU

[mclarryjr]

That is how I sent in my 2 replacements with no problems.

[rj5570]

right on! thats what I will do. I didnt think they would care, but thought I would ask.

thats what I am going to do.

[Danieljbrown32]

just do a system whipe of the phone using the wipe feature that is on the phone and send it in with your leaked os on it. they dont care

[Crucial_Xtreme]

I am getting a replacement today do to screen issues. Its making a crunchie sound and its not too responsive in the bottom of the screen.

I was thinking of using JL_Cmder to wipe the phone. I know this will remove the OS as well.

Is it wrong to send the phone with no OS on it? I have a leaked OS on my phone. I was going to just do a wipe to get my data off, but saw JL_Cmder and thought of using it.

also has any one gotten a "like new" storm from verizon. They said it would be all new outside but the guts could be from another phone with parts replaced if needed be.

Go to Options>Security>General Settings>Menu>Wipe Handheld. This will leave the device software on the device while removing all of your personal information and putting the device back to factory condition.

[rj5570]

even if I have a leaked OS on it? thats what my concern is/was

[Devlyn16]

Why not just wipe & reinstall .75 if you are that concerned?