Restore best way to deal with Storm 9530 problems?

[frostbytes]

Hi there,

i'm having numerous problems with my Storm from freezeups to random reboots to an inability to connect via USB (Windows reports a problem with the connection). Before I replace the phone I thought I would restore the phone to factory defaults to see if that solves any problems.

Is that the best way to deal with these problems? Can someone please point out the best way to backup my data (given that I can't connect via USB anymore) and restore the phone?

Thanks in advance.

[L]