1. acles003#CB's Avatar
    Hey all,

    I bricked my Storm installing the software patch update.

    I tried the "App Loader trick" featured on this website, that didnt work.

    I tried the "How-To Wipe with JL_Cmder - BlackBerry Forums at CrackBerry.com" trick, that didnt work either.

    Still blinking red, still bricked.

    Anyone willing to take on this challenge?

    Thanks.
    12-03-08 04:53 PM
  2. Flexia's Avatar
    It just happened to me too, plug in it usb and use DM to update software. Then it will go to the no software screen and then you have to load software
    12-03-08 04:55 PM
  3. anon(1513222)'s Avatar
    When you updated, did anything odd happen during the process or was it interrupted somehow?

    When you say "That Didn't Work", what specifically happened? What error did you get, or what did the phone do / not do?
    12-03-08 04:56 PM
  4. blueprint's Avatar
    how did it happen? what exactly where you doing when it happened?
    12-03-08 04:56 PM
  5. acles003#CB's Avatar
    I followed the steps all the way to the "USB-PIN:UNKNOWN" option. However, when I get to the next screen, its saying that "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator".

    ?
    12-03-08 04:57 PM
  6. acles003#CB's Avatar
    I downloaded the update, installed it, Desktop Manager automatically started, did the whole updating thing, then it said there was an error. The Desktop Manager said Disconnected, but I was too scared to unplug so I left it like that for 2 hours waiting to see if anything would happen. Nothing happened. It bricked. Like I said before I tried two different tricks to get it fixed, neither is working.
    12-03-08 04:59 PM
  7. Flexia's Avatar
    hit options and see if it will let you load it from there
    12-03-08 05:00 PM
  8. acles003#CB's Avatar
    It just happened to me too, plug in it usb and use DM to update software. Then it will go to the no software screen and then you have to load software
    how do I load software?
    12-03-08 05:01 PM
  9. Clover86's Avatar
    Is your phone in a loop that it just restarts?
    12-03-08 05:04 PM
  10. Flexia's Avatar
    go up applications in DM
    12-03-08 05:06 PM
  11. acles003#CB's Avatar
    It just happened to me too, plug in it usb and use DM to update software. Then it will go to the no software screen and then you have to load software
    The DM doesn't recognize my phone at all. The only way my phone is showing any life is when I do the App Loader waiting till it switches from COM3 to USB Port UNKNOWN thingy. but then it says there is nothing to load into the phone.
    12-03-08 05:06 PM
  12. Flexia's Avatar
    mine did that, Said unknown but still ended up loading software on it
    12-03-08 05:08 PM
  13. acles003#CB's Avatar
    go up applications in DM
    hold on I think this might actually be working. Stay tuned.
    12-03-08 05:08 PM
  14. acles003#CB's Avatar
    I got a white screen. lets see what happens. Its reconnecting several times.
    12-03-08 05:10 PM
  15. acles003#CB's Avatar
    got the 507 error screen.. now its the blackberry icon to computer icon screen.
    12-03-08 05:11 PM
  16. DonNguyen's Avatar
    ur on ur way to loading the OS
    12-03-08 05:13 PM
  17. acles003#CB's Avatar
    I have 2 dumb questions:

    1. This means I lost all my contacts right?

    2. I called verzion today thinking I wasnt gonna be able to fix this, and they are shipping me a new phone on Dec 15th... I should still accept the new phone and return this phone that I just had all this happen to correct?
    12-03-08 05:18 PM
  18. Clover86's Avatar
    1) if you had them backed up already you can just reload them
    2) that is up to you.
    12-03-08 05:19 PM
  19. acles003#CB's Avatar
    1) if you had them backed up already you can just reload them
    2) that is up to you.
    go to the DM and Restore?
    12-03-08 05:25 PM
  20. Clover86's Avatar
    yep, did you back it up before? If you did then that's all you have to do
    Side note: Thats why I use Gmail with Google Sync I can just load them from there.
    12-03-08 05:26 PM
  21. ItsBets's Avatar
    Ahh, always wondered if bricked was the same as a wipe. Whew!

    Posted from my CrackBerry at wapforums.crackberry.com
    12-03-08 05:40 PM
  22. sixstringedmatt's Avatar
    I have 2 dumb questions:

    1. This means I lost all my contacts right?

    2. I called verzion today thinking I wasnt gonna be able to fix this, and they are shipping me a new phone on Dec 15th... I should still accept the new phone and return this phone that I just had all this happen to correct?
    2. DO NOT take the replacement if your phone works. It is your fault that you bricked it. It's easy to want a .75 update and yes hurting your phone seems virtually impossible, but don't hold the company accountable for something you know wasn't right. Also, don't take a phone that some other user might be able to purchase otherwise.
    12-03-08 06:20 PM
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