[Josb0411]

I just called verizon and explained the screen not clicking well issue and she said to bring it into a store and they would replace it for me...what do i tell them if i want them to order for me i dont want to have to go to the store to do this

[bobafetacheese]

i have had to replace two separate storms for work and the first one i went to the store and they had me call tech support from the store and they ordered a new one. the second one that was replaced i called cust serv who transferred me to tech support and they ordered a new one over the phone.

[Josb0411]

do i call *611 or a different number

[Josb0411]

do u know the number for tech support?

[blackwidowinsc]

1-800-922-0204.

[Josb0411]

lol i called back got someone else and they ordered it for me

[Josb0411]

if i decide to send back my original should i downgrade to .75 os or it doesnt matter that i upgraded to a leaked .83

[chuk1005]

You should definitely downgrade to .75

[Josb0411]

thats what i figured

[mikells43]

the direct number for level 2 tech support (defective phone replacement) is 1866 406 5154

[Termena]

downgrade.. you could get in a lot of trouble hah...