MEMORIAL DAY SALE: Save 15% on ALL BlackBerry Accessories! Use Coupon Code MEM12.
Join Our 3 MILLION+ Members Today! Register Here | Login
Go Back   BlackBerry Forums at CrackBerry.com > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Storm

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
    Thread Author   #1  
Old 06-21-2011, 10:58 AM
CrackBerry Newbie
 
Join Date: Jun 2011
Posts: 2
Likes Received: 0
Thanked 0 Times in 0 Posts
Default Problem with My storm

I'm having a problem with my storm. It seemed to work yesterday, but today the touch screen and the bottom buttons are no longer registering. Like they're not working. Yet the phone still loads up fine and the screen can sense where I am touching on the pad but when i click down on the touch screen it wont register.

Can someone tell me what the issue might be?
Reply With Quote Tip this Post
    Thread Author   #2  
Old 06-21-2011, 11:01 AM
CrackBerry Newbie
 
Join Date: Jun 2011
Posts: 2
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

i also tried reloading the OS and erased the data via blackberry desktop. Still the same problem.
Reply With Quote Tip this Post
  #3  
Old 06-21-2011, 02:34 PM
CrackBerry Genius
Device(s): Droid Razr
Carrier: Verizon
 
Location: San Jose, CA
Join Date: Oct 2009
Posts: 2,031
Likes Received: 123
Thanked 155 Times in 144 Posts
Default

Take it into Verizon, and hope you'll get a Storm 2.
__________________
Waiting for a 4GLTE BB.
Reply With Quote Tip this Post
  #4  
Old 06-21-2011, 02:40 PM
CrackBerry Ph.D.
Device(s): 9930 (Bold) 7.1.0.342
Carrier: Verizon
Pin: BOSCO
 
Location: Under Ed's skin :-O
Join Date: Sep 2009
Posts: 5,929
Likes Received: 217
Thanked 296 Times in 270 Posts
Default

Quote:
Originally Posted by californiablackberry View Post
Take it into Verizon, and hope you'll get a Storm 2.
+1 sounds like a hardware issue, so wiping and reloading the Os isn't going to solve it. If it's still covered by your warranty, they'll replace it.
__________________
8130 -> 8330 -> 9530 -> 9550 -> 9630 -> 9650 -> 9930
How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) with AppLoader | CrackBerry.com
Reply With Quote Tip this Post
  #5  
Old 06-22-2011, 01:23 PM
CrackBerry Addict
Device(s): Storm 9530, Torch 9860, 16GB Playbook
Carrier: Telus
Pin: 3DE0F...hey wait a minute...
 
Location: Ottawa
Join Date: Apr 2011
Posts: 618
Likes Received: 221
Thanked 140 Times in 61 Posts
Default

Try rotating it sideways and see if its actually a hardware problem at the bottom of the screen. If it is, you're pretty much going to have to get it replaced. You can buy them cheap on used stuff sites now.
__________________
Blackberry Torch 9860 w/ OS 7.0.0.540
16GB Playbook
Reply With Quote Tip this Post
Reply
BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Storm   Problem with My storm

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes