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  1. dgwyn85's Avatar
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    Thread AuthorThread Author   #1  

    Default problem with email - message truncated due to size???

    Some of my emails I get when I open them all it says is "message truncated due to size. any way to fix this?

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  2. collin16's Avatar
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    #2  

    Default

    No, that means the email is too big to read on the device. You might be able to read it if you go through the phones browser (like go to gmail.com and read it) but i think that is one of the restrictions on mail. How often do you get messages that big anyways?
    "That is why, for Christ's sake, I delight in weaknesses, in insults, in hardships, in persecutions, in difficulties. For when I am weak, then I am strong."
    2 Corinthians 12:10

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  3. dgwyn85's Avatar
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    Default

    Not that often. A friend emailed me three pictures from a party all in seperate emails and it gave me that message in all three.

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  4. collin16's Avatar
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    #4  

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    Quote Originally Posted by dgwyn85 View Post
    Not that often. A friend emailed me three pictures from a party all in seperate emails and it gave me that message in all three.

    Posted from my CrackBerry at wapforums.crackberry.com
    how big were the file sizes?
    "That is why, for Christ's sake, I delight in weaknesses, in insults, in hardships, in persecutions, in difficulties. For when I am weak, then I am strong."
    2 Corinthians 12:10

    Follow me on twitter www.twitter.com/Collin16 add me on BBM 322E2063 or email me Collin16@gmail.com for BlackBerry help and support. (I do not chat on BBM)
  5. dgwyn85's Avatar
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    Default

    Not sure. Shouldn't have been that big for just a picture tho.

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  6. collin16's Avatar
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    #6  

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    Quote Originally Posted by dgwyn85 View Post
    Not sure. Shouldn't have been that big for just a picture tho.

    Posted from my CrackBerry at wapforums.crackberry.com
    Thats weird it shouldnt have said that. I get pictures all the time. Try checking your email account from your browser
    "That is why, for Christ's sake, I delight in weaknesses, in insults, in hardships, in persecutions, in difficulties. For when I am weak, then I am strong."
    2 Corinthians 12:10

    Follow me on twitter www.twitter.com/Collin16 add me on BBM 322E2063 or email me Collin16@gmail.com for BlackBerry help and support. (I do not chat on BBM)
  7. JRSCCivic98's Avatar
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    #7  

    Default

    This is the bullisht BIS/BES size limitation from RIM's NOC that's causing you this problem. Blackberries were never designed (initially) to handle very big emails because back when they were invented, txt emails is all you had. Now that we're all fancy and bandwidth is no longer an issue for carriers and ISPs, apparently RIM hasn't removed the limitations that were there years ago.... why?... most likely because their infrastructure cannot handle it.

    Downloads are limited to 2.9MB and emails truncate as well. Gota love the BB platform.

    What good is a "Messaging workhorse" (as they call it) if you cannot read your email in entirety? And Mike L. wants to call Blackberries "a netbook"... OK, last I checked, a netbook doesn't truncate my data transmissions.
  8. collin16's Avatar
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    #8  

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    Quote Originally Posted by JRSCCivic98 View Post
    This is the bullisht BIS/BES size limitation from RIM's NOC that's causing you this problem. Blackberries were never designed (initially) to handle very big emails because back when they were invented, txt emails is all you had. Now that we're all fancy and bandwidth is no longer an issue for carriers and ISPs, apparently RIM hasn't removed the limitations that were there years ago.... why?... most likely because their infrastructure cannot handle it.

    Downloads are limited to 2.9MB and emails truncate as well. Gota love the BB platform.

    What good is a "Messaging workhorse" (as they call it) if you cannot read your email in entirety? And Mike L. wants to call Blackberries "a netbook"... OK, last I checked, a netbook doesn't truncate my data transmissions.

    Ok you need to calm down. Go sit in the corner for a few minutes
    "That is why, for Christ's sake, I delight in weaknesses, in insults, in hardships, in persecutions, in difficulties. For when I am weak, then I am strong."
    2 Corinthians 12:10

    Follow me on twitter www.twitter.com/Collin16 add me on BBM 322E2063 or email me Collin16@gmail.com for BlackBerry help and support. (I do not chat on BBM)
  9. BoostedStorm's Avatar
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    #9  

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    Almost every thread I read, you and another member are arguing lol.. Dont take things so seriously, its just the internet..
  10. JRSCCivic98's Avatar
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    #10  

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    Quote Originally Posted by BoostedStorm View Post
    Almost every thread I read, you and another member are arguing lol.. Dont take things so seriously, its just the internet..
    I'm passionate about my viewpoints... what can I say.
  11. BoostedStorm's Avatar
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    #11  

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    lol sometimes thats a good thing
  12. jlawler4's Avatar
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    #12  

    Default

    Yeah plus Civic at least always has tons of facts to back up her views. I don't really mind a good rant with data to back it up. It's good to get it out of your system
  13. Insider1024's Avatar
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    #13  

    Default

    Do you know the BIS size restriction for emails? You mentioned you think downloads are limited to 2.9MB
  14. Insider1024's Avatar
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    #14  

    Default BIS email size limitation

    Overview
    Email messages received using a BlackBerry Internet Service account cannot exceed 8 MB (5 MB for the attachment and 3 MB for the email message), regardless of the size of the mailbox.




    --------------------------------------------------------------------------------

    Additional Information
    The 8 MB size limit includes overhead created by base64 encoding. After applying base64 encoding, the largest email message that can be sent using a BlackBerry Internet Service account is 5 MB.

    When an email message that is larger than 8 MB is sent to an email address that is associated with the BlackBerry Internet Service, the body of the email message will appear as:

    Message truncated due to size.

    For more information about BlackBerry Internet Service, click here.

    For more information about the new features of BlackBerry Internet Service, click here.
    Your foundation will determine your destination
  15. hootyhoo's Avatar
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    #15  

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    Nobody does email as well as we do. Ummkay.

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  16. pythons's Avatar
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    #16  

    Default

    The message "truncated due to size" will soon be replaced with a solution suggestion - which will read....
    ...Forward email to someone on an i-phone then ask to borrow it and read your email.
    ...Same will apply to Adobe .pdf's that approach 4mb's in size.

    Does anyone think it slightly odd that RIM will be updating it's BIS subsequent to OS7 release....
    ...Instead of PRIOR to it?

    What happens to everyone who bought a Blackberry January of this year?
    ...Do they miss the boat on being able to download and view .pdf's?
    A reluctant iPhone 4s user who would STILL be a Blackberry user had RIM not messed it's own bed by putting a "Fisher Price Camera" in it's "flagship" Blackberry Bold 9930.
  17. txaggie84's Avatar
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    #17  

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    Quote Originally Posted by JRSCCivic98 View Post
    This is the bullisht BIS/BES size limitation from RIM's NOC that's causing you this problem. Blackberries were never designed (initially) to handle very big emails because back when they were invented, txt emails is all you had. Now that we're all fancy and bandwidth is no longer an issue for carriers and ISPs, apparently RIM hasn't removed the limitations that were there years ago.... why?... most likely because their infrastructure cannot handle it.

    Downloads are limited to 2.9MB and emails truncate as well. Gota love the BB platform.

    What good is a "Messaging workhorse" (as they call it) if you cannot read your email in entirety? And Mike L. wants to call Blackberries "a netbook"... OK, last I checked, a netbook doesn't truncate my data transmissions.
    Lol....I see this still pushes your button all these years later. I keep waiting for yo to make them fix it.

    Posted from my CrackBerry at wapforums.crackberry.com

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