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Old 02-06-2012, 08:47 AM
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Default Problem with BIS/APN

Hello Crackberry,

I have a Blackberry 9500(unlocked) with an active BIS service provided by a lousy carrier in Romania named Cosmote. I have encountered many problems with this service regarding service books, e-mails setup, etc. My latest problem concerns the APN settings for this carrier. I have searched all the places i could think of on the internet for the correct APN settings but i was unable to find my carrier in any of the lists. I called the customer support department and they told me that there are no such settings for the BIS service. How is this possible when many important aplications require the corect APN to connect(Ex:Youtube, Facebook, Irc, etc).I have entered all sorts of Access Point Names and have gotten all sorts of errors From "Apn not specified" to "error opening tunel", "Unable to resolve", etc. The event log gives me an error called "net.rim.dns error"(i will elaborate, post the log if needed) besides others(DNS, TNS, MDS, all sorts of errors i don't understand). I know that most aplications connect through the "blackberry.net" APN, but what about all other third party apps? I wrote to RIM and they told me to contact the carrier or post on the help forum which i did and i got no answer, so they suck too. Right now i am desperate i don't know what else to try and so i require your help. I saw that there are many romanians on this forum and i am hoping that one of them might have a solution for my problem. I red somewhere that some carriers don't support apn settings, and somewhereelse that i must change the whole JVM code that blackberry uses to connect to a socket, http, TCP/IP. I don't know what to belive anymore, please help me out.

Regards

Last edited by Holofernes; 02-06-2012 at 08:50 AM.
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Old 02-06-2012, 10:00 AM
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Device(s): 9700 (Bold) BIS
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Have you tried this:

1. From the home screen click on the Blackberry Menu button
2. Then select "Options" - it usually has a spanner icon.
3. Then "Device Settings".
4. Then select "Advanced Sysem Settings".
5. Select "TCP/IP" from the list.
6. Here you will find your "APN Settings". Make sure the tick-box next to "APN Settings Enabled" is ticked.
7. Once you have done that, just below this you will see "APN:". This is where you will need to type in a setting. Set the Following APN

APN: wnw
USERNAME: wnw
PASSWORD: wnw

8. Click the menu button and select "Save".

Or this:


Instructions

The service can be activated by calling the Customer Care Department (1234) or by sending a free SMS to 1234 with the text “A WI”.

For automatic phone configuration send a free blank SMS to 4777 and follow the instruction.

If your phone cannot be automatically configured through SMS, you should set the following parameters on your GPRS terminal:

1. Generic Mobile Device Parameters (using the Internet from your terminal, with the appropriate software):

APN (Access Point Name): Internet
User name: <blank>
Password: <blank>
Hmepage: http://www.cosmote.ro/ro/html/internet.htm
When connecting to GPRS internet directly from the handset the dial number is not required at the settings.
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Old 02-06-2012, 10:57 AM
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Yes and yes. I have tried both and i get the error "Exception:tunnel failed". Event log sais this:

E net.rim.tcp - TNLf 0

Name: net.rim.tcp
Severity: Error
GUID: 316c1626a9ddc375
Time: Feb 06, 2013 19:01:48
TNLf 0

None of those APN settings work.
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