1. Nuckfan2009's Avatar
    So the storm crapped out on me this weekend and I have no use of the toughscreen or the hard keys at the bottom. My question is if I get a replacement (as I am going in today) how can I wipe my device if I can't use any of the keys? I have some emails on there that I need to wipe (work stuff) and I was wondering if anyone has had this problem and what to do about the wipe?

    Any thoughts would be great!!!

    Thx
    10-19-09 09:14 AM
  2. UGAstorm's Avatar
    get jl_cmder v1.9.0 program(its free),connect phone to computer,run the jl_cmder prog.,select wipe to factory presets. then your good to go...
    10-19-09 09:26 AM
  3. collin16's Avatar
    I would suggest BBSAK (BlackBerry Swiss Army Knife) It is a much more user-friendly program. Did you have a beta OS on your device in the 5.0's? It would be a good idea to wipe that back to .148 or something if you did, just to not cause problems with big red
    10-19-09 09:32 AM
  4. Nuckfan2009's Avatar
    Thank you both
    10-19-09 10:09 AM
  5. Nuckfan2009's Avatar
    Another newbie question sorry for this!! LOL Can I download JL or BBSAK to my computer? I cant use my phone at all so I will have to use the computer. I tried to google BBSAK but Ic annot find a download for it? Any help?
    10-19-09 10:14 AM
  6. lainsauto's Avatar
    10-19-09 10:23 AM
  7. Nuckfan2009's Avatar
    Is BBSAK Free? I noticed a pay area when I went to the link?
    10-19-09 10:39 AM
  8. Nuckfan2009's Avatar
    Nevermind..I found it...

    Thanks to all!
    10-19-09 12:34 PM
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