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  1. afroman12345's Avatar
    CrackBerry Newbie

    1 Posts
    Thread AuthorThread Author   #1  

    Unhappy Please help me my blackberry keeps crashing

    I have a Verizon Blackberry Storm 9530. It just crashed and loads then shows 'appl error 552'. When I try to press all buttons including the screen it shows quickly 'reset screen' then restarts. Now it has given me 'JVM error 552' message stuck on it. How can I fix it?

    Is there a chance to recover any data in the process?
  2. hootyhoo's Avatar
    CrackBerry Genius

    4,502 Posts
    Global Posts
    4,503 Global Posts


    That error usually requires an os reload. Unless you have a recent backup, you'll likely loose the current data. Sorry.
  3. freethisberrydotcom's Avatar
    CrackBerry Genius

    3,109 Posts
    Global Posts
    3,110 Global Posts


    You can try placing the device into safemode:

    KB17877-How to start a BlackBerry smartphone in safe mode

    Then try backing up and then perform a reflash.

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