1. gunnarsnana's Avatar
    I have the Blackberry Storm 9530. I have two emails accounts. I have cleared all my emails from both accounts. I have cleared all my SMS and MMS messages. But the "envelope" icon in the upper left corner of the screen under the battery status still shows 23. This should be zero or no icon at all when there are none. What else is "out there" that I may have not cleared? What can I do to correct this.

    Thanks for your help.
    09-09-09 09:13 AM
  2. sting5566's Avatar
    Make sure you checked in the saved message folder and you could also do a battery pull.
    09-09-09 09:21 AM
  3. dmcclure2's Avatar
    I had the same problem...battery pull fixed it right up.
    09-09-09 09:54 AM
  4. blkbryadict's Avatar
    IF the battery pull doesn't work. Call verizon and have them reset the New messege indicator.
    09-09-09 10:05 AM
  5. howarmat's Avatar
    bb>search>

    Folders: all folders
    service: all
    Show: unopened only

    That should find them if they exists. If that doesnt then call VZW
    09-09-09 12:06 PM
  6. jbjtkbw007's Avatar
    It wasn't doing this for me when I first installed .167, but that was because I had a theme on. Once I got rid of the theme and went back to the default and after a battery pull, all is good in Storm land.
    09-09-09 12:18 PM
LINK TO POST COPIED TO CLIPBOARD