[anon(1492514)]

I swapped my BB Storm a few days ago then went into Email Setup and changed the PIN, so I could received emails. I received a couple yesterday. Today I haven't had any come to my phone and I had 5 emails in my Inbox. I resent my Service Books from my Storm, I rebooted, and I tried to 'reconcile now'. Nothing has worked. Any ideas?

[atang79]

Have you logged into BIS and made sure that there is no red circle next to your email account on there?

[anon(1492514)]

No, I haven't. Would you mind telling me how I do that? Thanks.

[st23]

ok i was having the same problem just hrs ago and called Verizon who transferred me to bb support. Basically there is a problem with the server they created a work around for me to get my emails and then said when it is fixed they will call me. Said it will most likely be on Monday.

[Rooster]

resend your service books folks if you are using BIS not BES.

here's the link. Sign in and then choose service books from the left side menu.

https://bis.na.blackberry.com/html?brand=vzw

Good luck

[atang79]

No, I haven't. Would you mind telling me how I do that? Thanks.

Log onto: https://bis.na.blackberry.com/html?brand=vzw&locale=en

Just log in and see if there's a red circle next to your email account.