1. koolbeansxtreme's Avatar
    hey guys, so my mom just bought the Storm a little while ago right after it came out. Now all of a sudden random buttons on the keyboard keep dissapearing. First on the full keyboard only certain keys would appear but in the wrong place, then on the numberpad the same thing happen, only 4 numbers showed up and in the wrong place. Is this a bug that can be fixed? a problem with her phone specifcally? of whats going on? thanks alot guys

    -Dan
    01-07-09 11:23 AM
  2. anon(91837)'s Avatar
    Pull you battery and put it back in for a reboot.
    01-07-09 11:39 AM
  3. koolbeansxtreme's Avatar
    i did that, but is there a way to stop this from happening all togther?
    01-07-09 02:42 PM
  4. passtheflask's Avatar
    do a wipe and reload of the os... make sure you back it up before you do though
    01-07-09 02:50 PM
  5. Vic0645's Avatar
    What os are you running?

    Posted from my CrackBerry at wapforums.crackberry.com
    01-07-09 03:17 PM
  6. koolbeansxtreme's Avatar
    v4.7.0.75 (Platform 4.0.0.95)
    01-07-09 05:34 PM
  7. anon(91837)'s Avatar
    The answer to your question is no. It is a bug.
    01-07-09 06:07 PM
  8. koolbeansxtreme's Avatar
    so what do i do about it? if there an update? or do i just need to reset it everytime it happens?
    01-07-09 08:05 PM
  9. koolbeansxtreme's Avatar
    bump b/c im a BB noob
    01-08-09 11:22 AM
  10. Vic0645's Avatar
    I would do a wipe with jL_cmmdr and then reinstall the os. Make sure to do a backup first. Do a search-Crucial did a step by step explaing a ful wipe and reinstall.
    01-08-09 11:25 AM
  11. jlye834's Avatar
    I agree, sometimes like computers you just need to start from scratch. There are plenty of threads on CB on how to wipe and re-install a new OS. For what it's worth I upgraded to .85 and it's been working fine for me. It's only a leak SO INSTALL AT YOUR OWN RISK if you choose to do so.
    01-08-09 01:10 PM
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