"The media being played is of unsupported format"

[Todd M]

Originally Posted by Evolknight

Oh goodness thank you guys so much for having this kind of community. I was suffering from the same things. All my stuff was working fine for the first few daze. Then all of a sudden I got the unsupported format message.
The one thing I noticed that was different tho is that my application memory was down to zero. I went in and deleted "Pandora" and let my BB restart.
When It restarted I had 29megs of application memory and my files were working fine. I don't know if it was just the reboot or both, but I gotta suspect the lack of application memory was the culprit.

Thanx again

Evol

This same thing is happening to me now, but only after I upgraded to .132. Now all .mp3 and .wma files show unsupported format...

[smilepak]

I guess no one has a solution for this huh. Battery pulls soft it, but comes back randomly. I can never seems to finish a playlist w/o the error message coming up. And it doesn't come up on the same song each time. It random when it comes up, could be the first song or the last song or somewhere in the middle.

[coolvirus]

I have a Curve 8330 with Verizon (v4.5.0.77) and while any video that I take with the phone works fine, any other video that I copy from my PC to the phone doesn't play and I get the same error most people here are getting.

I tried copying wmv and mpeg videos and I got the error with both formats.

Any ideas as to what may be going on?

[MasterChipz]

My 8330 is also exhibiting this strange behavior. It is doing so with the voice memos. I can record and play back a couple of test ones just fine and sometimes even listen to one that was recorded previously. Then, it just stops letting me play them back giving this error message. I did navigate through several of the menus and the only option I changed did not pertain to this but MMS. However, when I went back to listen to the voice memos it was working fine again, for a while and then went back to the same message.

[adjdudley21]

Originally Posted by smarkow

Well, the issue resolved itself. Nothing like a soft reset (i.e., battery pull).

Is there something I can download that performs a soft reset so that I don't have to pull the battery?

yes alt, left shift key, and delete at the same time