1. J_PrinceBerry's Avatar
    Hello BB's, my bb storm 9530 is reconizing my media card but my pc and desktop manager does not, i've tried turning the mass storage mode off and on several times but with no luck. when trying to sync my music from the PC it keeps on saying to turn the MSM on even when i already have it on. does anyone have any idea as to what else to do? please help the newbie.
    thank you
    03-20-11 09:50 AM
  2. djm1947's Avatar
    Maybe some of the suggestions in the below link will help. Scroll down through the link to find the section that pertains to your problem.

    My Computer Does Not Detect or Recognize My BlackBerry (USB Problems)� Help for BlackBerry Pearl, Curve, Bold, Storm, Tour
    03-20-11 02:41 PM
  3. sehale's Avatar
    I have the same problem but here's what works for me: After Desktop Manager is fully up and running and shows your Storm is connected, briefly unplug the Storm from the USB and then plug it right back in. For some reason that allows my mass storage to be recognized. Good luck.
    03-21-11 05:24 AM
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