[ms_daisy_dog]

Verizon Storm, 4.7.0.75 Official OS
Problem:
My phone is password protected. Ive decided that this is a pain in the *** so i'd like to turn off this pw feature.

Under options->password there is a Password field with a drop box for Enable /Disable. The problem here is that there is a little red lock next to the option and i can NOT toggle enable to disabled. No idea why! Pls advise!

[kokuryuha]

Is it on a BES account or is it a personal phone? Also, do you synch with multiple PC's?

[ms_daisy_dog]

not sure what a BES account is. I have a personal account with verizon //shrug

As for syncing up with different computers, i do have the desktop manager on two different computers..

[kokuryuha]

go to options > security

Do you see anything there regarding an IT Policy?

[ms_daisy_dog]

no, under security i see:

General Settings
Application Perms
Certificate Servers
Certificates
Firewall
Key Stores
Memory Cleaning
S/MIME
Software Tokens
TLS
WTLS

[kokuryuha]

no, under security i see:

General Settings
Application Perms
Certificate Servers
Certificates
Firewall
Key Stores
Memory Cleaning
S/MIME
Software Tokens
TLS
WTLS

check under General Settings for that. And then Services.

[ms_daisy_dog]

under general settings:

Content Compression: enabled
Content Protection: Disabled
Strength: Strong
Include Contacts: Yes

Services
Desktop [blah] (3DES)
Secure GC Enabled

[kokuryuha]

Sounds like there's an IT policy enabled on the device. It can happen from time to time when you synch with two different PC's. I am not sure why this happens, but it does.

Remove IT Policy - BlackBerryFAQ

is the only way I know of the remove it.

[ms_daisy_dog]

sweet..

i try to perform a backup with DM4.7 and during the transfer i get some crap like: Error backing up database(s).

Lame

[ThaqAtaq313]

options>security options>memory cleaning>BB>clean now

[ms_daisy_dog]

went into advanced, was bombing on browser cache so i zerod that database.. seems to backup now..

[kokuryuha]

yea if your backup doesnt go through its almost ALWAYS the browser cache.

[ms_daisy_dog]

getting closer

just did a resettofactory defaults through jl_cmdr
Previous to this, i performed a backup which created an IPD file
Now inside of DM4.7, the 'restore' button is perm gray.. closed down and relaunched same diff.. ideaS?

[ms_daisy_dog]

wow, so all of that, reset then restore

As soon as i get it turned on, the 'Enter New Password' dialog prompt is up.. and sure enough a quick check of the options has the stupid lock next to the password again!! argh

[ms_daisy_dog]

OK EVERYBODY

Here is the scoop


Under Memory, if you have Encryption Mode set to 'Security Password' then you CANNOT disable the password field. FYI!

argh.

[kokuryuha]

ah didnt know you had encryption enabled :P that would do it too.