How to erase Verizon original telephone number?
I have an unlocked 9530 storm, and I am trying to use my cell phone providers simcard, but every time I dial a phone number it displays My Number: xtyyz (a Verizon phone number), however when I call anyone on my network my correct number appears on their cells, but when I call my customer support number which happens to be the same as verizon *611, it sends me automatically to a local Verizon customer support and not my carrier's customer support? Can anyone tell me how to change my number? or erase Verizon's number?
- CrackBerry Abuser
12-16-08, 10:32 PM #2
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Last edited by VT_Hokie; 12-16-08 at 10:35 PM.
CDMA network is off
But I cannot even check my voicemail when I dial *86 the same as Verizon also on my network, it actually goes to a Verizon global voice mail phone number. Is there a way to erase the Verizon network completely from the cellphone?
- 12-16-08, 11:04 PM #4
Dial ##000000 Edit the phone numbers out. Menu/Save. That's the CDMA programming menu. However, *86 will always go to whatever provider is on the primary radio in the handset. Since the CDMA radio is the primary one used on the 9530, that's why this happens.
Also, most GSM carriers will usually have a complete phone number that they use to check voicemail. For T-Mobile for instance, it's an 800 number I believe. You'll need to simply correct the voicemail number dialed, that's all.
BTW, all this was already posted by me for another member... search is your friend.
- 12-16-08, 11:21 PM #7
OK I did I erased it, but when it resets it shows the Verizon original phone number, should I also erase the country code (310-for my unit)? Or should I write my number under the number line?
- 12-16-08, 11:52 PM #9
You know what? Pack up the phone and send it to me.
You can't leave the phone number blank. Either put your number in there that you want displayed as My Number or put in all Zeros (0's). Then Menu/Save.
Sorry I am no expert, and your help is greatly appreciated. I got the number to change finally, thanks! The problem is for example my country's service provider uses the same customer support than Verizon, *611, and when I dial *611 it still sends me to Verizon's Global customer support. Is there anything I can do on the CDMA programming menu to avoid this from happenning?
- 12-17-08, 12:10 AM #11
Yes, but you'll need to find tower SID info for your provider. Really, I don't understand why this is a problem for you if you're using an active SIM card. As long as your radio is set to GSM, it should use the provisioning on the SIM, not the CDMA radio on the phone. Take it off Global.
- 12-17-08, 12:38 AM #13
I am now having a problem programming the blackberry on my network, because when I enter the BB webpage for Change Device, it is asking me for the PIN and IMEI, but my BB box has a PIN and no IMEI but MEID (on decimal and also on hex numbers) and when I enter the MEID is telling that the IMEI is not valid for my Service Provider. Do you know what this problem might be? And how I could solve it?
Last edited by eameglio; 12-17-08 at 12:52 AM.
- 12-17-08, 12:46 AM #15
The device is probably still associated with a Verizon Blackberry provisioned account. Without VZW releasing that phone, you can't provision it on another carrier. There's another thread about this.
Oh and you do know that you can edit your posts on here... right?