My home screen will not unlock. I turn the phone every which way but it just won't unlock. I have to do a battery pull to use my device. I searched the forum & Google without any luck. I would appreciate your help.
My Storm info
BB 9530
PRD-19502-002
05/12/08
Model RBW71CW
Handheld made in Canada 1
On the very top of your phone (not the screen but the phone itself) look closely at it. There is a little lock icon on the left. Those are buttons, even though they don't look like it. Push that in and the phone will unlock.
Thanks so much for saying the unlock button is on the phone and not on the screen! I wasted so much time trying to figure it out because I had a silicone case on it and didn't even see it.
I'm not bashing anyone here, but remember, FULL MANUALS are available from RIM's site..... Goes over ALL of the controls..... Just saying, it could save people alot of time......