Help! Storm Sound Issues
- I have 9530 and I am running .113. This is how it went down.
I was listening to Pandora through the new app. I had it hooked up to my car stereo via a generic 3.5mm to 3.5mm stereo cable. I get a call from my girlfriend, pandora goes silent as expected. The problem is, is that my phone thinks I am on a headset, so I get call sound through the speakers, but the caller can't hear me. Then I unplug the cable, and the headset icon does not go away.
Right now I have done the following:
-Quick Pull
-sync bluetooth headset, no sound no mic (attempted to voice dial, no phone asking me to say a command and no recognition on voice)
-hook up factory wired headset - works perfectly, tested with call and voice dial.
-unhook wired headset, headset icon remains
-reconnect headset, and I think I lost mic
ANY ideas or thought will help. I am doing a physical pull now.
Update: the physical battery pull didn't do anything. Still say a headset is connected.
Update 2: spoke with VZW tech support, then VZW storm tech support, now I am on with RIM tech. update to come.
Update 3: RIM had me backup and wipe the handset.
Update 4: Still getting the headset icon and the behavior described above. They are kicking me up to tier two tech support.
Update 5: And they told me to download the official .75 OS, install it and let them know it persists. "Verizon Wireless, nor do we, support this software version."Last edited by jbmoby; 04-15-09 at 07:34 PM.
04-15-09 05:16 PMLike 0 -
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Help! Storm Sound Issues
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