i was using my phone the other day seemed like it was fine then i hung up with my friend and my phone turned off red light came on then hour glass started and stays like this for hours at a time then now i get a white screen w batterey icon and blue volt in the middle i have done a batterey pull n it didnt help what should i do to fix this.. i have plugged it in to my pc n it is not recongnized so i cant do a wipe handheld neither the phone wont turn on for me to see any features...