Help I am in South America and cannot receive my emails
- Hi
I arrived in South America.. and I made sure to set up my global account.
It worked for the first 3 days even in the jungle 6 hours away from the nearest town.. On the way back I turned the phone off to preserve the battery and when I arrive dhome I lost the ability to email, or phone..
My mobile network box is ticked on
The phone is flasking green which means I am connected
All the appropriate boxes are ticked in theMobile network options
Data services are on
Mobile network is listed
Network selection mode is on automatic
Network technology is set to global
Do I have to turn on the radio?
I do not know how to do that..
I have seen it referred to as a radio before.
Please help.. I cannot even use the phone feature
Thank you in advance12-29-08 05:47 PMLike 0 -
- did you switch your data pkge to the global one? I think its like $65/mth. But you just switch it back to the normal one once your back in the states. Its not the phone, but vzw will not let you do email with out this upgrade in plan when traveling abroad. good luck12-29-08 10:40 PMLike 0
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Flashing green means you have connection to a cell network..
I would try resending your service books
How to resend service books.
From Device:
Options>Advanced options> Host Routing Table> BB Key (menu key)> Register now
Then go to
setup>email settings> Log in (if you remember your user name and password) Once logged in hit BB Key (menu key) and Service Books.
Or
Go to this site for verizon
https://bis.na.blackberry.com/html?brand=vzw
or your carrier's bis site.
login or create a account and resend service books. Make sure you check to see if your emails accounts are activated.
If you can't login or can't make a account call the carrier they can help you get the account setup.12-29-08 11:14 PMLike 0 - Hi
I arrived in South America.. and I made sure to set up my global account.
It worked for the first 3 days even in the jungle 6 hours away from the nearest town.. On the way back I turned the phone off to preserve the battery and when I arrive dhome I lost the ability to email, or phone..
My mobile network box is ticked on
The phone is flasking green which means I am connected
All the appropriate boxes are ticked in theMobile network options
Data services are on
Mobile network is listed
Network selection mode is on automatic
Network technology is set to global
Do I have to turn on the radio?
I do not know how to do that..
I have seen it referred to as a radio before.
Please help.. I cannot even use the phone feature
Thank you in advance12-29-08 11:27 PMLike 0 - someone suggested a wipe .. so I wiped my phone clean of all email adresses, the opportunity to even set up my already established email accounts on yahoo, comcast and g mail.
I am only able to set up some blackberry account.. and eventhough the green light is flashing that says I am connected I have no internet service.
I am doing work on dial up and I am ready to strangle myself
tried the host routing table but it tells me that I do not have internet service so its not working..
the phone does not work either
what the heck is wrong with this thing..
I cannot phone anyone..
It all worked perfectly even in the jungle 100's of kilometers away..
what to do now?12-30-08 07:04 AMLike 0
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Help I am in South America and cannot receive my emails
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