1. blakverb1968's Avatar
    I was trying to soft reset my phone via QUickpull. Nothing. Then thru the quicklaunch app I hit "reset device". After that I get this white screen that reads "reload software:552" on it. What is that?
    06-11-09 01:57 PM
  2. blakverb1968's Avatar
    Now I have been trying to reinstall my software 4.7.148. But it states that I don't need an update. However I have this white screen that is telling me to "reload software:552".
    06-11-09 02:05 PM
  3. dgwyn85's Avatar
    I would reinstall quickpull version 2. Never had that problem.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-11-09 02:39 PM
  4. pstinger's Avatar
    If you've got a 552 error, you'll probably need to wipe and reinstall the OS via loader. At least that's my guess.
    06-11-09 02:45 PM
  5. greydarrah's Avatar
    If an actual battery pull doesn't fix it, reload the OS.

    Grey
    06-11-09 02:56 PM
  6. Accidental Post's Avatar
    Ahhh stop!!!!!

    Pull the battery and reboot the phone in safe mode by doing the following
    Hold the esc key down on the phone while it boots until it loads into safe mode it will say so on the screen.

    then uninstall quicklaunch

    reboot phone see if error is till there if so the wipe and load OS

    If error gone reinstall quicklaunch
    06-11-09 03:24 PM
  7. gameboy213's Avatar
    Safe Mode has never helped me on my Blackberry... never can get it to even launch.
    07-28-09 12:19 AM
  8. amier's Avatar


    i got that error yesterday ^^
    watch my video how to fix it ,
    07-28-09 02:51 AM
  9. derekkav's Avatar
    A fatal error has occurred while updating your device's software. Please try again.

    Unspecified error encountered [J:0x0000000A]

    Any ideas Guys 9500
    07-28-09 07:21 AM
  10. amier's Avatar
    i think it is bricked do you get an white screen on your bb???
    if so. check the video i posted before
    Last edited by amier; 07-28-09 at 08:09 AM.
    07-28-09 08:05 AM
  11. drillitc's Avatar
    Looking for some one to unlock bb storm for tmobile
    07-28-09 09:27 AM
  12. johnny9374's Avatar
    Looking for some one to unlock bb storm for tmobile
    search! this has absolutely nothing to do with this guys problem
    07-28-09 10:10 AM
  13. ios4life27's Avatar
    Or you can jus disconnect from internet and use apploader and force it through.
    07-28-09 10:12 AM
  14. derekkav's Avatar
    I Had to do a forced reload of 4.7 which sucks.... soo slow by comparison. now when i try to reload 5 it says i need a subscription to blackberry.com/services. I had been messing with a hybrid too when i messed it up the base 5.0 was good bar the few glitches i had. Any ideas how i could force the 5.0 load?
    07-28-09 11:01 AM
  15. derekkav's Avatar
    Scratch that ive done an uninstall of ver 5 restart and a reinstall and its just rebooting BB that is. Looking like im back in business. Now to try and get my BBM 5 working ( thats why i Flocked it up orignally) wish me luck
    07-28-09 11:22 AM
  16. Made_in_RIM's Avatar
    Ahhh stop!!!!!

    Pull the battery and reboot the phone in safe mode by doing the following
    Hold the esc key down on the phone while it boots until it loads into safe mode it will say so on the screen.

    then uninstall quicklaunch

    reboot phone see if error is till there if so the wipe and load OS

    If error gone reinstall quicklaunch
    Thanks for the tip.. My 8900 crashed after I tried installing Wallpaper Shuffle. Now i get the reload software message 552. For some reason the safe mode trick isnt working.. I would reinstall my os but i cant since im at work.. is there any other way i can try to fix my bb?
    07-28-09 02:02 PM
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