1. kastein's Avatar
    Is anyone else having problems with Gmail and BIS....I went to send an email with my Storm and it said to sign in to BIS and confirm password again....when I tried it said invalid password or username...I deleted from the account and tried to add again and it says the same thing...I can still access Gmail from my PC....Someone help me please
    09-20-09 05:00 PM
  2. ishore's Avatar
    I just tested mine no prohlem. Sounds like U may have changed your password and need to up date your PW with BIS

    Posted from my CrackBerry at wapforums.crackberry.com
    09-20-09 05:10 PM
  3. kastein's Avatar
    nope...like I said I can log in fine using my PC?????
    09-20-09 05:19 PM
  4. Craterz's Avatar
    I just tested mine no prohlem. Sounds like U may have changed your password and need to up date your PW with BIS

    Posted from my CrackBerry at wapforums.crackberry.com
    +1 Make sure of those caps as well. Ya didn't need to delete the account, only get the password right. You can re-add the account either on your phone or thru VZW BIS site on PC (assuming you are on VZW).

    Posted from my CrackBerry at wapforums.crackberry.com
    09-20-09 05:23 PM
  5. kastein's Avatar
    yes I have tried both ways....phone and pc and it doesn't make sense that I can sign in on pc if the password is wrong???
    09-20-09 05:46 PM
  6. Craterz's Avatar
    Perhaps a gmail server issue or maybe a BIS server issue. Try again later.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-20-09 06:54 PM
  7. patches152's Avatar
    there has been issues with BIS removing or invalidating email accounts recently, mostly with the carrier domain BIS accounts, (@vzw.blackberry.com, etc...)

    i'd call your carrier and report it to tech support, and get a trouble ticket...
    09-20-09 06:58 PM
  8. kastein's Avatar
    thanks guys.....for whatever reason I kept trying to add and it finally went through
    09-20-09 07:30 PM
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