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i know it's possible but can't seem to find any documentation on this, either here or at verizon. anyone?

please and thank you

[loudsystem]

there isnt any documentation and i want to punch the automated operator

this is what happens when you receive one though

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yes, i saw that - i wish the op would follow-up on that
the only "documentation" i was able to find on the verizon web site is this:
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Description
Enhanced Voice Mail contains all of the features of Basic Voice Mail plus valuable extras including:

-Extended message lengths (5 minutes instead of 3)
-Extended retention periods (40 days instead of 21)
-Higher-capacity mailbox (40 messages instead of 20)
-Fax: Allows you to accept fax transmissions into your VM box and then send them to a fax machine of your choosing, to be printed.