1. Bezansonn's Avatar
    Hey guys, every time i try and back the "database's" up on mt storm, it tells me there's an error. I tried reformatting my device, and reinstalling the software, but it still gives me an error when the little blue bars reach the end! anybody else have this problem??
    12-22-08 04:46 PM
  2. HarlyFan's Avatar
    Try it on a different computer
    12-22-08 04:52 PM
  3. DonNguyen's Avatar
    clear your browser cache
    12-22-08 04:52 PM
  4. CJ_1's Avatar
    I've found that all you need to clear is the Pushed Content portion of the browser cache to clear up the error. The Cookie Cache and History can stay if you want to keep them.
    12-22-08 05:09 PM
  5. Bezansonn's Avatar
    I did the memory clean, should that be enough?
    12-22-08 05:13 PM
  6. DonNguyen's Avatar
    I did the memory clean, should that be enough?
    open your browser > menu key > options > cache operations > clear everything
    12-22-08 05:14 PM
  7. DazT's Avatar
    I've had this problem also but will try this tomorrow. Cheers for the info.
    12-22-08 05:18 PM
  8. Trantzz's Avatar
    I had the same issue. I followed DON'S instruction and I can now back my phone up again! THANK YOU!!

    For the record, can someone explain what this issue is?
    12-22-08 07:15 PM
  9. DonNguyen's Avatar
    no real explanation...just seems to work
    12-22-08 07:20 PM
  10. kazmi's Avatar
    this should be posted somewhere prominent...I had this issue back when I had my 8830 and now had it with my storm as well. Another workaround was to selectively backup using the Advanced feature in DM....even then, it will not back everything up but let me do my address book, memos and service books, which was what I wanted to really back up.

    Thanks for this info though!
    12-22-08 08:55 PM
  11. Bezansonn's Avatar
    open your browser > menu key > options > cache operations > clear everything
    awesome that worked perfectly! Thanks so much for the info. and I'm glad this helped so many people!
    12-22-08 11:05 PM
  12. DonNguyen's Avatar
    glad it worked for you
    12-22-08 11:07 PM
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