[rermdpa]

Is this application automatically accessed when receiving an e-mail with a document attached or do you need to go to "word to go" and open the file from there?

[rliebert]

When you open the attached document from within the email, you will be given a choice to view the document through the BB converter or through word to go.

[Ltapilot]

If you have DTG installed, it should open from the email>BB key> Open Attachment