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  1. e34m5's Avatar
    CrackBerry Abuser

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    163 Global Posts
    Thread AuthorThread Author   #1  

    Default Desktop Manager will not backup BB

    When I try to do a backup it gets to a certain point and says cannot backup databases.

    It always stops at the SheetsToGO point.

    Any ideas.
  2. Sooks's Avatar
    CrackBerry Genius

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    5,131 Global Posts
    #2  

    Default

    go into your internet , hit options , select catch options and delete all of that , then do a batt pull and retry
    Lost count of how many phones I have had.
  3. drudnick's Avatar
    CrackBerry Abuser

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    182 Posts
    #3  

    Default

    I am backing up, and got almost to the end and got an unknown error.

    Anyone know where to begin looking?
  4. Rooster's Avatar
    CrackBerry Genius

    Posts
    2,794 Posts
    #4  

    Default

    do a memory clean if clearing the cache doesnt work. It worked for me without a batt pull
  5. drudnick's Avatar
    CrackBerry Abuser

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    182 Posts
    #5  

    Default

    i cleared cache, pulled battery, and it went from about 25% complete backup to about 85% and then stalled.
  6. bottoj's Avatar
    CrackBerry User

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    67 Posts
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    304BBF2D
    #6  

    Default

    When your computer attempts to recognize you blackberry as a mass media storage device (something to that effect), allow it to do so (I believe you click finish instead of cancel, it is a separate pop up on vista). I got to the same point, and when I clicked no or cancel or whatever, it stalled and gave me an error.
  7. viajero78728's Avatar
    CrackBerry User

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    26 Posts
    #7  

    Default

    I found that some databases just wouldn't back up. In the DM, next to the Backup button, hit the Advanced button. On the right side will be a list of apps on the handheld. Select all except the one(s) that won't back up. Hit the double arrow to copy them to the desktop.

    Be sure to do File->Save As and save it to a file on your PC, otherwise it doesn't really save anything.

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