I just did the update to V 5.0 and my contacts list is cleared, nothing in it except global support. Anyone know how or if I can restore it? Is it hiding somewhere?
You have to backup your contacts using blackberry desktop first, as well as calendar, favorites, and I think that's it. The purchased downloads were preserved. I was able to re-sync with outlook but then I had to delete & re-add stuff.
I just did the update to V 5.0 and my contacts list is cleared, nothing in it except global support. Anyone know how or if I can restore it? Is it hiding somewhere?
Hopefully you do back up your phone once and a while useing DM... if you have done this you can Just restore your Phone to a previous Back up... Everything will be replaced if you have the phone backed-up.. If you dont have your phone backed up.... you are SOL.....
I AND my husband have the same problem: all of our contacts have disappeared. But I'm not sure exactly when it happened! I tried to restore the contacts using desktop manager, to no avail. At the Verizon store, they said some app is blocking our contacts from being accessed. I am deleting all new apps from one of the phones, but still no access to the contacts! Frustrating!