blackberry storm screen problem

andrewdavis · Thread Author #1 07-28-2009, 09:46 PM

hey im not sure if you can help but i am haveing a problem with my 9530 the screen will work fine for awhile then all of a sudden the screen becomes unresponsive or it will select somewhere elese on the screen other than where my finger is i have to tap the screen pretty hard to get it back to normal and sometimes that doesnt even help

dsquared2 · #2 07-28-2009, 09:56 PM

Quote:

Originally Posted by andrewdavis

hey im not sure if you can help but i am haveing a problem with my 9530 the screen will work fine for awhile then all of a sudden the screen becomes unresponsive or it will select somewhere elese on the screen other than where my finger is i have to tap the screen pretty hard to get it back to normal and sometimes that doesnt even help

did you put something under the battery to make the screen work better?

andrewdavis · Thread Author #3 07-28-2009, 10:40 PM

Yeah but it's not the click it's the acctual touch screen it will work fine and then all of a sudden it will highlight something where my finger isn't and if I click then it will open whatever was highlighted

dsquared2 · #4 07-28-2009, 10:46 PM

Quote:

Originally Posted by andrewdavis

Yeah but it's not the click it's the acctual touch screen it will work fine and then all of a sudden it will highlight something where my finger isn't and if I click then it will open whatever was highlighted

This happens to my phone if what's behind the battery is too big. I use paper and I had to take out some to make it work. try taking it all out and are what happens at reboot

Posted from my CrackBerry at wapforums.crackberry.com

dleonard1122 · #5 07-28-2009, 10:58 PM

i had the same problem too but only on the os .151 i believe, it would be completely unresponsive and wouldnt work for me, kinda like it was frozen, i would suggest upgrading to 5.0 or downgrading to .148 if your on .151

andrewdavis · Thread Author #6 07-28-2009, 11:19 PM

Ok I just got this phone on Friday used and I tried upgrading but I got the reload software 507 now I just got it working yesterday and I have no idea what I did wrong or how to downgrade it

andrewdavis · Thread Author #7 07-29-2009, 05:08 AM

i am currently running v4.7.0.148 is there a newer version cuz i downloaded the update from verizon and thats the one it gave me

crackberryfan · #8 07-29-2009, 06:19 AM

Quote:

Originally Posted by andrewdavis

Ok I just got this phone on Friday used and I tried upgrading but I got the reload software 507 now I just got it working yesterday and I have no idea what I did wrong or how to downgrade it

As you likely know, .148 is the latest official supported OS from Verizon. OS .151 is a newer leaked version. The Storm OS subforum has a few threads on pros/cons, etc. for .151.

In order to upgrade,

1. Uninstall .148 from your computer (Control Panel...Remove Programs). For good measure, go to C:\Program Files\Common Files\Research In Motion\Shared\Loader Files to verify the .148 folder is gone.

2. Download and install .151 from the first link in my signature....List of OS's.

3. Follow the steps in the second link in my signature to load .151. onto your Storm...Noob Guide.

pastorbrad · #9 07-29-2009, 07:27 AM

Several threads on this, my cursory reading of them is that there's no consensus if this is a hardware or software issue. In other words it may require a screen click fix or an O/S upgrade/downgrade or both or neither...

grey · #10 07-29-2009, 08:13 AM

Your phone probably has a screen protector on it (they come that way). Try picking at one of the corners and pull it off. See if that helps your touch issues.

Berry me a G · #11 07-29-2009, 09:50 AM

I have also read many post on this topic to no avail. After a long day my swipe sensitivity goes down ultimately going to a completely unresponsive screen. After a battery pull things are back to normal although it is inevitable that it occurs again later that day. I'm starting to considering returning the phone and trying out another.

Posted from my CrackBerry at wapforums.crackberry.com

NIKSTORM · #12 07-29-2009, 10:03 AM

I had the same problem....I was fixed after I got rid of my theme and started to use the default zen.

Posted from my CrackBerry at wapforums.crackberry.com

Lostern · #13 07-29-2009, 10:14 AM

Hopefully software ralate harware fixes are a pain

andrewdavis · Thread Author #14 07-30-2009, 03:09 AM

ok so the screen problem has not given me any problems since i posted this weird eh but i just noticed that the mass storage wont work i have it enabled but ti dosnt show up on my computer and when i try and update it to the 151 but i get a fatal error saying that there is a problem connecting to my device i dunno its weird im just gunna leave it alone it seems to be working fine for me now lol thanks for everyones help really i do appreciate it

andrew