[LuckyLuke]

Has anyone else tried to "Back Up" their Storm ?

Each time I try, it results in an "Error Backing Up Database.."

Any ideas please ?

[spawn026]

does it go halfway through then fail or once it tries to start it fails?

[The Boz]

Yes, I was getting that error last night when I tried to back up my Storm.

[LuckyLuke]

Goes to about halfway, then get the error....

[pmas]

I had the same problem as did many others using all BB models. The problem is a corrupted browser cache. A work around is to go to advanced in the desktop software when backing up, and select all the files on the right, BUT DO NOT select the browser cache. Then hit the arrow pointing to the left side pane. It will copy all the files over to your computer. Then look above that left pain where you can choose "file/save as" and save the backup to wherever you want.

[The Boz]

I had the same problem as did many others using all BB models. The problem is a corrupted browser cache. A work around is to go to advanced in the desktop software when backing up, and select all the files on the right, BUT DO NOT select the browser cache. Then hit the arrow pointing to the left side pane. It will copy all the files over to your computer. Then look above that left pain where you can choose "file/save as" and save the backup to wherever you want.

Couldn't you also just clean out your browser cache?