the order of the names/contacts are not the same as they appear in my Office Outlook program that the BB synched up to...How do I fix this on the BB so I can have the entries be registered by last name as they are in my Outlook?
On your phone open Contacts, then press the BB button and scroll down to Options and push it. On the screen you should see General Options, push it on the screen. You should now see a series of fields. Choose the first which should be Sort By: and choose your preference.