I am trying to add a POP3 e mail acct to my storm and when I go into setup, then e mail settings I get the following error.
Your account has been suspended. Please contact your system administrator
I am on an exchange server, however, it has never stopped me from setting up additional POP3 e mail accounts before. Does the administrator have the ability of disabling this and thus that being the reason for the error?
I had the same thing happen to my phone when I went to email settings yesterday. I noticed I was'nt receiving any emails since my international plan started working.. I thought that might have to do something with it?!
Facebook wont update either..
Browser and bbm do work..
any idea how to fix this anyone??
I had the same thing happen when i went from BB > WinMo > BB. Somewhere in that I got that error. I just called tech support and they had me up and running. They had to fix it on their end.
you need to contact your carrier - they have a blackberry admin tool - to view accounts and edit delete etc.... your account has been locked - BB don't really know why either sometimes... just ring verizon etc should be able to help you
I never registered on the BB site to add e mails, always did that from the phone. Well I went from a BB device to a WinMo device back to a BB device so as the other person said, maybe that had something to do with it. Nonetheless, added the e mail from the Blackberry site and now all is well.
you need to contact your carrier - they have a blackberry admin tool - to view accounts and edit delete etc.... your account has been locked - BB don't really know why either sometimes... just ring verizon etc should be able to help you
Ditto. I had this issue come up recently and a 5 min. phone call to VZW support cleared it up for me.