9500 reload software 507 error ! Help, please!

**idelcheva** · 02-05-2013, 10:27 AM

Hey guys, so my iphone broke and i found my bb 9500 and I tried to turn it on , but it keeps showing white screen with black:"reload software:507 "written on it. I don't have my usb cable and I simply cannot find it! Is there any way I can reload the software without installing the bb manager on my Mac or the usb cable? thanks

**SwitchBeach** · 02-05-2013, 05:19 PM

No. You cannot load the device OS in that situation without both the USB cable and a computer.

**idelcheva** · 02-06-2013, 01:50 AM

Thanks a lot! I kind of figured that out last night after reading all the posts

**idelcheva** · 02-07-2013, 03:24 AM

So I got usb cable and a pc ( I tried loading the OS on the mac, but with no luck) . I downloaded the BB desktop manager and followed the instruction on how to reload a nuked bb , but when I open loader.exe it doesn't have any available ports to choose from! Any ideas?