1. Parth Krish's Avatar
    Hi,

    I have problem in updating my q5 with BB 10.2.1.3062 OS
    I have tried out in different wifi network and by blackberry link too, still the problem persists
    At a point in time post the download of 800 MB every time a message pops up saying "Software update interrupted"
    I have only one option left - "wiping out"...but i really don't want to do that
    if I'm wiping how to take backup of the contacts book which i don't want to lose

    Any suggestions plz...
    Last edited by Parth Krish; 11-25-14 at 04:35 AM.
    11-25-14 04:23 AM
  2. blueyestm's Avatar
    use link to back up the phone
    11-25-14 04:59 AM

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