01-10-15 04:05 PM
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  1. Umaima_B_Dia's Avatar
    Umaima_B_Dia
    My friend has the same Q5 version as mine and data connection doesn't seem to work for her. It is under warranty, though.

    Q5 - "IMS Status: Disconnected"-img_20141114_221201.png

    Q5 - "IMS Status: Disconnected"-img_20141114_221207.png

    This is in Karachi, Pakistan. Idk if the IMS issue is related, but I bought from the same place and I can connect just fine. My device never had this option.

    Q5SQR100-2/10.3.1.1016
    11-14-14 12:36 PM
  2. Umaima_B_Dia's Avatar
    Umaima_B_Dia
    Anyone?

    Q5SQR100-2/10.3.1.1016
    11-15-14 02:39 PM
  3. matorix's Avatar
    matorix
    Take it back, let them figure that out.

    Sent from my Q5 using Tapatalk
    Umaima_B_Dia likes this.
    11-15-14 03:07 PM
  4. Pensa MK's Avatar
    Pensa MK
    What is IMS Status for anyway, and how does it work?

    Posted via CB10
    11-15-14 07:53 PM
  5. Umaima_B_Dia's Avatar
    Umaima_B_Dia
    Originally Posted by SpaceGrey5S
    What is IMS Status for anyway, and how does it work?

    Posted via CB10
    Exactly!

    Q5SQR100-2/10.3.1.1016
    11-15-14 11:22 PM
  6. Pensa MK's Avatar
    Pensa MK
    Can anyone elaborate on this?

    Posted via CB10
    11-17-14 08:47 AM
  7. MobileMadness002's Avatar
    MobileMadness002
    What? What is IMS? Googled it.

    IP Multimedia Subsystem - Wikipedia, the free encyclopedia
    Umaima_B_Dia likes this.
    11-20-14 04:38 PM
  8. Umaima_B_Dia's Avatar
    Umaima_B_Dia
    Originally Posted by MobileMadness002
    What? What is IMS? Googled it.

    IP Multimedia Subsystem - Wikipedia, the free encyclopedia
    Thank you, that makes much more sense on how it is related to the deactivated data services. This is the first time I have seen this happening on any device (I haven't seen a lot of devices ._.)

    I was going to update my friend's phone with 10.3.1.1154, but holding off till this gets fixed. Otherwise, I think she might face an issue claiming the warranty.

    Q5SQR100-2/10.3.1.1016
    11-20-14 07:07 PM
  9. raino's Avatar
    raino
    Q&A Team
    IMS is for WiFi calling (WFC) and voLTE (and possibly other features down the road.) So if your carrier doesn't offer anything that leverages IMS, it should show as disconnected.

    My carrier offers WFC on certain BB10 phones, so Status shows up as 'Connected' whenever my WFC is on.

    OP, does your friend have a data plan?
    Does Ufone require a BIS plan for BBs (regardless of BB10 vs. BBOS?)
    Or could it be a provisioning issue?
    Attached Thumbnails Q5 - "IMS Status: Disconnected"-img_20150110_123256.png  
    Umaima_B_Dia likes this.
    01-10-15 02:41 PM
  10. Umaima_B_Dia's Avatar
    Umaima_B_Dia
    I had been on Ufone before I switched to Zong and it worked on normal data package. She, however, is unable to connect to the internet through 2G/3G - just wifi.

    Both our devices are from the same shop and mine doesn't show this option at all!

    Edit: although, I had promised my friend two months back I'd get her an answer from CB, it's good to finally have a perspective!
    Last edited by umaima.b.zia; 01-10-15 at 04:59 PM.
    01-10-15 04:05 PM
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