09-13-15 01:16 AM
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  1. Matty's Avatar
    Matty
    Trusted Member
    Q&A Team
    So I was using my Q5 earlier today doing some panora shots of the restaurant I was at and when I viewed the photos they were all cut in half?? So some of the bottom of the photo was cut off.

    Hopefully this bug BlackBerry can fix soon

    Has anyone else noticed this? I'm currently shooting is 4:3, 1:1 & 16:9 aspect ratio.

    Posted via BlackBerry Q5 on OS 10.3.3.271
    09-12-15 08:50 AM
  2. rbtg's Avatar
    rbtg
    i just tried mine and it's fine but i did autoloader,sec wipe ,start from scratch
    09-12-15 10:11 AM
  3. mad_mdx's Avatar
    mad_mdx
    Your sd card may be faulty. Try saving to device
    09-12-15 10:33 AM
  4. Matty's Avatar
    Matty
    Trusted Member
    Q&A Team
    Originally Posted by rbtg
    i just tried mine and it's fine but i did autoloader,sec wipe ,start from scratch
    Since I did a Security Wipe and loaded the OS OTA from there and you did a similar thing , i re booted my device and tested again.

    All seems well now. Maybe just a glitch and needed a reboot?

    But still not going to get back the photos from this morning. Pity.

    Posted via BlackBerry Q5 on OS 10.3.3.271
    09-12-15 11:16 AM
  5. ZF_23's Avatar
    ZF_23
    Upgrade your OS to 10.3.3.510 if possible.
    Last edited by ZF_23; 09-13-15 at 03:19 AM.
    09-13-15 01:16 AM
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