1. smart548's Avatar
    Why the screen flashes during a phone call? Sometimes I dismiss the phone because I've to check notifications or see some photos that during the call the other person is sending me but it is almost impossible cause the screen keep turning on and off.. BlackBerry Virtual Expert says everything is okay.. Can someone hel plz?

    Posted via CB10
    12-25-13 02:07 PM
  2. smart548's Avatar
    P.s. Merry xmas everybody!

    Posted via CB10
    12-25-13 02:08 PM
  3. smart548's Avatar
    That happens without earphones. Have not tried with earphones on.

    Posted via CB10
    12-25-13 05:58 PM
  4. smart548's Avatar
    I need to know if it something fixable, if it is like that because it has to (sensor thing) or if I have to return it back for warranty.. Everything apart that works and flows well right now..

    Posted via CB10
    12-25-13 06:18 PM
  5. Umaima_B_Dia's Avatar
    As soon as we take it away from the ear, the screen turns on. This is to avoid any accidental presses from the cheek. So if you use other media to communicate while on call, it's preferable to use headset.

    Posted via my beautiful, red Q5 (10.2.1.1259)
    smart548 likes this.
    12-25-13 06:40 PM
  6. smart548's Avatar
    So then it turns "on and off" because the sensor is alternatively seeing me "that near" to turn display off and "that far away" to turn it on? Is there a way to avoid that apart from using earphones? thx for replying!

    Posted via CB10
    12-25-13 06:53 PM
  7. Umaima_B_Dia's Avatar
    So then it turns "on and off" because the sensor is alternatively seeing me "that near" to turn display off and "that far away" to turn it on? Is there a way to avoid that apart from using earphones? thx for replying!

    Posted via CB10
    The screen should not be turning on and off rapidly :/
    it happens as soon as I take it away from the ear and then it's fine.
    I'm afraid, there is no other option besides using a headset/speaker/bluetooth?

    Posted via my beautiful, red Q5 (10.2.1.1259)
    12-25-13 06:58 PM
  8. smart548's Avatar
    Thx for replying dude.. I will try with eaphones and see if it happens also with them plugged in during a phone call. If not I assume everything is ok, right?

    Posted via CB10
    12-26-13 03:30 AM
  9. Umaima_B_Dia's Avatar
    Yes!


    Posted via my beautiful, red Q5 (10.2.1.1259)
    smart548 likes this.
    12-26-13 08:04 AM
  10. smart548's Avatar
    Thx again for your prompt reply! I'll check and I'll post eventually if the "bug" persist also after having tried the phone with earphones..

    Posted via CB10
    12-26-13 08:13 AM

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