01-14-14 02:53 AM
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  1. afqan's Avatar
    afqan
    hi there. I was using facebook app then I changed my password and app didnt work. it says information is changed or is incorrect. I changed email adress /password etc tried everything but it still doesnt work. help me pls what should I do?
    01-12-14 07:49 AM
  2. crackbb10's Avatar
    crackbb10
    Go into settings from the home screen. Tap accounts and delete your Facebook account from there and add it again. Reboot your device when you're done and the issue should be gone.

    Z on Channels
    01-12-14 08:21 AM
  3. MobileMadness002's Avatar
    MobileMadness002
    Originally Posted by afqan
    hi there. I was using facebook app then I changed my password and app didnt work. it says information is changed or is incorrect. I changed email adress /password etc tried everything but it still doesnt work. help me pls what should I do?
    Load up your browser on your bb, head to m.facebook.com and try logging in there using the new information. If that works then try changing your FB information in the Accounts screen again. If that failes, delete FB and reinstall.
    01-12-14 08:23 AM
  4. afqan's Avatar
    afqan
    I did everything you both said still doesnt work
    01-12-14 08:31 AM
  5. MobileMadness002's Avatar
    MobileMadness002
    Can you login using your new PW on your computer? Just to confirm the information is correct.
    01-12-14 08:46 AM
  6. afqan's Avatar
    afqan
    yeah I can
    01-12-14 09:04 AM
  7. sk8er_tor's Avatar
    sk8er_tor
    Did you make any changes on the Facebook website? In particular, did you disable access to your account by apps? Settings - Account Settings - Apps

    Facebook problem Help!-fb.png
    01-12-14 09:26 AM
  8. afqan's Avatar
    afqan
    no I didnt touch anything in website
    01-12-14 10:52 AM
  9. afqan's Avatar
    afqan
    someone can help me pls?
    01-13-14 08:37 AM
  10. sinkingphoenix's Avatar
    sinkingphoenix
    Restart your device.
    I had exactly the same Problem and this is what I did:

    1. Delete the Facebook account from my q5 accounts

    2. Restart the device

    3. Reconfigure Facebook account after restart

    Posted via CB10
    01-13-14 10:47 AM
  11. afqan's Avatar
    afqan
    man... I dont even have saved fb account inside because it says its incorrect information. I deleted fb app rebooted etc it doesnt work.. btw my 2nd fb acc works only 1 acc my main fb acc doesnt work on dis app
    Last edited by afqan; 01-13-14 at 01:26 PM.
    01-13-14 01:10 PM
  12. sinkingphoenix's Avatar
    sinkingphoenix
    Ah, sorry I misread you. My problem was that the Facebook account was okay (the data) but I couldn't log in, it would indefinitely hang.

    Posted via CB10
    01-14-14 02:37 AM
  13. afqan's Avatar
    afqan
    does someone know what should I do now?
    01-14-14 02:53 AM
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