1. CrackBerry Question's Avatar
    I accidentally interrupted a factory restore of my blackberry Q5.
    It now boots for two seconds and shows a cell phone, usb symbol and a pc screen.
    My computer won't pick it up no matter what I have tried. Hence link won't see it either, I have tried restoring factory settings from the link software but says a communication connection cannot be established.
    I even downloaded a autoloader, but that also doesn't work. It just won't pick up the device.
    It was working perfectly before the factory restore.

    Any help please!
    Simon
    05-29-16 09:21 AM
  2. hylas512's Avatar
    I had a similar problem. I think I was updating with an autoloader and accidently unplugged my phone. I used a different computer and it was able to detect the phone. It isn't the exact same situation as yours, but maybe it will be helpful.

    Posted via CB10
    06-10-16 04:15 PM

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