06-07-15 09:24 PM
tools
  1. GreenR's Avatar
    GreenR
    Hi everyone,
    I just updated my Q10, and all of a sudden I can't seem to connect to WiFi. It's telling me it's been disabled and "unable to authenticate against the network. verify saved network settings". I really don't know what that means. I've tried deleting it, then adding my network and password again, but that didn't work. I have flipped the enable connection switch. Also, every hour I get several notifications telling me my various Internet connections have been disabled. Can anyone help? Thanks!!
    -R
    04-04-15 09:16 PM
  2. Condoleeza's Avatar
    Condoleeza
    I'm having the same issue. I'm not sure if it's related but my blackberry blend is no longer connecting wirelessly to my laptop and is prompting me to connect with a USB.

    Posted via CB10
    04-15-15 06:49 PM
  3. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by Condoleeza
    I'm having the same issue. I'm not sure if it's related but my blackberry blend is no longer connecting wirelessly to my laptop and is prompting me to connect with a USB.

    Posted via CB10
    So why don't you?
    04-15-15 06:52 PM
  4. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Originally Posted by GreenR
    Hi everyone,
    I just updated my Q10, and all of a sudden I can't seem to connect to WiFi. It's telling me it's been disabled and "unable to authenticate against the network. verify saved network settings". I really don't know what that means. I've tried deleting it, then adding my network and password again, but that didn't work. I have flipped the enable connection switch. Also, every hour I get several notifications telling me my various Internet connections have been disabled. Can anyone help? Thanks!!
    -R
    If you're getting that about all connections maybe you have a virus? Have you done scans?
    04-15-15 06:55 PM
  5. Condoleeza's Avatar
    Condoleeza
    After searching through the forums I have come across quite a number of posts with similar issues of dropped wifi and the notifications. They all seem to be related to the recent software update. My passport got the update last week. Someone suggested that restarting the phone helps so I've tried that.

    Posted via CB10
    04-15-15 09:49 PM
  6. Brai7's Avatar
    Brai7
    Funny I had this issue last night, my WiFi trying to connect on "all" my saved WiFi addresses. I then restarted my device and it stopped.

    Posted via CB10
    04-17-15 01:03 PM
  7. Condoleeza's Avatar
    Condoleeza
    Yes I haven't had an issue since I did a restart either.

    Posted via CB10
    04-17-15 03:26 PM
  8. zaighum sadiq's Avatar
    zaighum sadiq
    I have the same issue I have restarted like 20.times nothing works

    Posted via CB10
    06-07-15 02:44 PM
  9. ItsmYarD's Avatar
    ItsmYarD
    Originally Posted by zaighum sadiq
    I have the same issue I have restarted like 20.times nothing works

    Posted via CB10
    Maybe try installing the os fresh might be some conflict in the ota update

    Posted via CB10
    06-07-15 09:24 PM
« What Does "Debrick" , "Core OS" and "Radio" mean? | Who here is playing Racing Rivals or Mortal Kombat X on their Q10? »

Similar Threads

  1. How to configure the hub to store email, sms and chat messages for more than 3 weeks
    By Harsha Perera in forum Ask a Question
    Replies: 1
    Last Post: 06-02-15, 08:31 PM
  2. WiFi going crazy...
    By MollyMorton in forum BlackBerry Passport
    Replies: 14
    Last Post: 04-05-15, 12:13 PM
  3. Updating with Sachesi.
    By cygnus 2112 in forum BlackBerry Passport
    Replies: 5
    Last Post: 04-04-15, 09:11 PM
  4. 10.3.1.1372. Need help on what needs to be updated
    By jlescisin in forum BlackBerry Passport
    Replies: 3
    Last Post: 04-04-15, 08:23 PM
  5. Will a q10 operate as a wifi only device, and if so how much functionality will it have?
    By shawndawg in forum Ask a Question
    Replies: 1
    Last Post: 04-04-15, 08:13 PM
LINK TO POST COPIED TO CLIPBOARD