05-19-16 11:50 AM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    phone was working fine, fully charged. Made a phone call, put it away next time all I have is an unresponsive black screen
    05-19-16 11:30 AM
  2. ibn_sanusi's Avatar
    ibn_sanusi
    No, try removing the battery first. Wait for some minutes and then reinsert it back. That should fix it. If it doesn't work, then you might need to reload the operating system.

    Posted via my BlackBerry Q10.
  3. helal khan's Avatar
    helal khan
    Reload the OS

    Posted via CB10
    05-19-16 11:46 AM
  4. ibn_sanusi's Avatar
    ibn_sanusi
    No, try removing the battery first. Wait for some minutes and then reinsert it back. That should fix it. If it doesn't work, then you might need to reload the operating system.

    Posted via my BlackBerry Q10.
    05-19-16 11:50 AM
« Q10 vs Classic | What's the problem if all I get is a black screen on my Q10? »

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