1. lee2507's Avatar
    Hello all,
    My q10 system memory reach at over 5gb. Is this normal? Because my z10 system memory just reach about over 2 gb.
    Thanks all.

    My SR is 2876.

    Posted via CB10
    07-08-16 11:13 PM
  2. anon(5597702)'s Avatar
    That's high.

    Try clearing cache with Ccleaner (Android sideload).

    Posted via CB10
    07-09-16 04:19 AM
  3. lee2507's Avatar
    How is your q10 system memory?

    Posted via CB10
    07-09-16 05:25 AM
  4. lee2507's Avatar
    Is this normal? BlackBerry q10 sr 2786.

    Posted via CB10
    07-09-16 05:41 AM
  5. anon(5597702)'s Avatar
    System memory issue-img_20160709_074642.png

    Posted via CB10
    07-09-16 06:46 AM
  6. lee2507's Avatar
    I just did sercuty wipe. The system memory has been around 2.33 GB. But, i remember that I did'nt type "BlackBerry " before touch to "delete data". The device go ahead to reboot and wipe. Somethings changed in os 10.3.2? And we dont need to type "BlackBerry " for wiping? Give me a advice pls.
    Thanks.


    Posted via CB10
    07-10-16 01:21 AM
  7. anon(5597702)'s Avatar
    A security wipe likely wasn't even needed.

    Give me a advice pls.


    Posted via CB10
    I already did give you advice and you chose not to follow it.
    07-10-16 08:47 AM
  8. lee2507's Avatar
    The device got high system memory when i buy it from BlackBerry store. I have just used it for 2 months ,so I think the problem is not the files cache. I think the problem occurs when the technical supporter sideload their apps to my device, and some system files was duplicated.
    Do u think so?

    Posted via CB10
    07-10-16 09:01 AM
  9. lee2507's Avatar
    Posted via CB10
    07-10-16 09:11 AM
  10. preeti111's Avatar
    I am also facing the same issue in my classic. my device memory is filled with system files of 10 gb, 14gb out of 16 is already filled up even when i have installed just few android apps on my device memory as they cant be saved on sd card. please help.

    Posted via CB10
    07-10-16 01:22 PM

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