09-28-15 11:15 AM
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  1. Hydde's Avatar
    Hydde
    Is someone else experiencing lag on their whatsapp on Q10?.

    Since one week ago, the whatsapp is reponding wonkinly and I dont know why. It works, but is very slow to send messages and to update chats.

    I dont know why this is happening, and I already uninstalled and installed again.

    Someone has any clue?

    Thx in advance

    Posted via CB10
    09-24-15 01:53 PM
  2. pat-wallace's Avatar
    pat-wallace
    try joining beta zone and using the beta version, otherwise, invite everyone to BBM !
    09-24-15 04:32 PM
  3. ChrisLeNeve's Avatar
    ChrisLeNeve
    No issue on my side.

    Forgive my typos, I don't look when I type
    09-24-15 05:07 PM
  4. Hydde's Avatar
    Hydde
    no one uses bbm sadly. All my contacts are on whatsapp, so I gave up on bbm long time ago. I tried but well, whatsapp is the leader and thats it.



    Posted via CB10
    09-25-15 12:33 PM
  5. sakius's Avatar
    sakius
    Originally Posted by Hydde
    no one uses bbm sadly. All my contacts are on whatsapp, so I gave up on bbm long time ago. I tried but well, whatsapp is the leader and thats it.



    Posted via CB10
    Agree, while getting this phone I started out with several BBM contacts and I gave it up for whatsapp.



    BlackBerry Q10SQN100-3/10.3.1.2576
    09-25-15 02:55 PM
  6. Hydde's Avatar
    Hydde
    Cant find a solution still...

    What can I do?. It seems to happen just with my whats app

    Posted via CB10
    09-26-15 01:03 PM
  7. pollsallagh's Avatar
    pollsallagh
    Did u install the new whatsapp update that came out a few days ago? Maybe that will help?

    Irishman in Indonesia
    09-27-15 04:08 AM
  8. Hydde's Avatar
    Hydde
    Originally Posted by pollsallagh
    Did u install the new whatsapp update that came out a few days ago? Maybe that will help?

    Irishman in Indonesia

    my girlfriend fixed my problem.

    i uninstalled and installed to no availlll but she instead of uninstalling and installing... updated the hats app LOL and it worked.

    i believed that when i installed a wassap from the app world..it came with th final version.. but i was wrong.
    09-27-15 11:02 PM
  9. dkonigsberg_wa's Avatar
    dkonigsberg_wa
    The lag is caused by a bug in one of our other clients, that is causing it to send out a lot of redundant notifications that the BlackBerry 10 client can take a while to process. This issue is mostly invisible, except for the lag you are seeing. That bug will be fixed in the near future, but I cannot say when.

    The latest release of our BlackBerry 10 client does include code to minimize the impact of this, and hopefully reduce the lag and/or make it less disruptive. However, there's only so much that we can practically do until the real problem is fixed.
    09-28-15 11:15 AM
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