1. skstrials's Avatar
    I have been running a Mugen 4400mah extended battery for 6+ months with no major issues, and an excellent battery life.

    Starting in the last month, my Q10 has been starting a random reset.

    Having read these threads on Crackberry forums, I have added some paper, as well as adding some tape to hold the battery, when the paper alone was not enough.

    Now, I am still finding that the phone is randomly restarting; and I am not even sure what to do.

    I do not even swap the battery often as the battery life was excellent with this battery. I have maybe taken the battery out once a month to swap the sim card, which is very reasonable.

    Now that the tape is not working, I am not even sure what to do.

    Any ideas on what could be causing it? I am getting 2-3 random restarts everyday; and it is getting very annoying.

    The random restarts are even worse when there is a vibration, such as when I am biking with the Q10.
    It is worse when there is a vibration, such as when
    Attached Thumbnails Random resets (even after the paper & tape)-win_20151005_18_27_00_pro.jpg   Random resets (even after the paper & tape)-win_20151005_18_27_13_pro.jpg   Random resets (even after the paper & tape)-win_20151005_18_27_21_pro.jpg  
    10-05-15 08:35 PM
  2. sbx9900's Avatar
    that's not where I put the paper...in between the top of the battery....i folded a piece of paper, business card thick, and run it over the top of the battery and under the battery so that the battery does not budge...but since you have a different battery, i don't know how it will work....but the idea is to secure the battery in place so it does not budge even just a little.
    Warios likes this.
    10-05-15 10:07 PM
  3. tex3523's Avatar
    You can also try to clean the contacts on the battery and the device. Run a pink pencil eraser over the battery to remove the black marks, and try on the device too. Seems to me to be a battery contact issue, but since your battery is unique you are going to have to use trial and error


    Posted from my awesome Q10
    10-12-15 09:41 PM
  4. mad_mdx's Avatar
    How about trying an original battery ? Also that's not where to put the paper. Youre supposed to push the battery contacts closer to each other
    10-12-15 10:05 PM

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