08-10-14 09:29 AM
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  1. pohlipit's Avatar
    pohlipit
    My Q10 is about a year old. Suddenly the screen stopped responding to touch. At first is was intermittent but now it stopped working for good.

    I bought a new complete screen assembly being sure that it was the digitizer. But after installation the result is the same. Touch response is not working.

    Anyone got an idea what could be the problem and how to fix it?

    Pete

    Posted via CB10
    08-02-14 12:11 AM
  2. Coffee Shampoo's Avatar
    Coffee Shampoo
    Have you tried reinstalling the software just to isolate that?

    Posted via CB10
    08-02-14 12:58 AM
  3. pohlipit's Avatar
    pohlipit
    Originally Posted by Coffee Shampoo
    Have you tried reinstalling the software just to isolate that?

    Posted via CB10
    Yes, numerous times with various versions of the OS from the initial release version up to the latest

    Posted via CB10
    08-02-14 04:28 AM
  4. pohlipit's Avatar
    pohlipit
    Anyone???

    Posted via CB10
    08-06-14 02:56 AM
  5. IFCArea51's Avatar
    IFCArea51
    Have you installed any special screen protector?

    Posted via my Blite Q10.
    08-06-14 01:04 PM
  6. anon(4066271)'s Avatar
    anon(4066271)
    I have the same issue, since 2 hours.
    Rebooted, removed battery.. The touch screen doesnt work.
    I had this problem before (a few months ago), but after a few hours it the problem was gone.
    Is your touch screen working again?
    08-07-14 05:14 AM
  7. Johny Ju's Avatar
    Johny Ju
    Yes, I occasionally met this problem, but only in one app.

    Posted via CB10
    08-07-14 08:12 AM
  8. pohlipit's Avatar
    pohlipit
    No screen protector installed. I come to the conclusion that something on the main SoC must have broke. Otherwise hard to explain.

    By now I bought a new Q10 already. They go for $250 new nowadays. So definitely worth it.

    P

    Posted via CB10
    08-10-14 09:29 AM
« Don't use @BlackberryHelp | Switching Z30 to Q10: How's 10.3 on Q10? »

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