1. cvcv's Avatar
    Hi

    Question: does removing the battery (battery pull while device is on) have the same effect than holding power button (for 10 sec) or the up/down volume buttons (for 20 sec) for hard reboot?

    Thanks
    Cvcv
    12-27-14 05:30 PM
  2. sk8er_tor's Avatar
    You shouldn't be pulling the battery while the device is ON. In fact, you should never pull the battery unless you need to replace it or need to remove the SIM or SD Card and even then, you should turn the device OFF first.
    12-27-14 09:25 PM
  3. anon(1852343)'s Avatar
    Yeah same effect

    Blackberry Passport running 10.3.1.1151
    12-27-14 09:32 PM
  4. TheAuthority's Avatar
    Why do people even recommend holding the volume buttons? Why not just hold the screen lock button till the touch screen restart option appears?
    12-27-14 09:46 PM
  5. Joshu42's Avatar
    Not the same thing.

    Holding the power button to switch off the phone means that some parts of the RAM is saved for faster reboot and opened applications end graciously.

    Where as the volume up and down combo is known as a hard reset. The current state of all the applications running, system and headless included, is not saved. The boot process takes a little more time after that. And yes, it's the equivalent of a battery pull (but don't do that ).
    Chrisy and TheAuthority like this.
    12-27-14 09:56 PM
  6. Chrisy's Avatar
    What's with the do not pull the battery warnings? I've been gone awhile and that used to solve all our BlackBerry troubles. On fact, my Q looked like it was in a constant reboot cycle and I pulled the battery. It worked.

    Catch me up please!
    12-28-14 04:57 AM
  7. Bryan Maur's Avatar
    Does hard reboot or battery pull will uninstall third party apps?

    Posted via CB10
    12-28-14 05:47 AM
  8. Chrisy's Avatar
    Does hard reboot or battery pull will uninstall third party apps?

    Posted via CB10
    No, it does not remove any apps.

    Posted via CB10
    12-28-14 06:07 AM
  9. Bryan Maur's Avatar
    Thanks!

    Posted via CB10
    12-28-14 06:12 AM
  10. Joshu42's Avatar
    What's with the do not pull the battery warnings?
    A battery pull can damage your battery, the connectors, your back cover, etc... the list goes on. All phones with BB10 have now the volume up and down combo to start a hard reset (for phones with or without removable battery).
    Chrisy likes this.
    12-28-14 07:17 AM
  11. cvcv's Avatar
    Thanks guys
    01-01-15 10:04 AM
  12. Daniel Adkins's Avatar
    I've tried a hard reset but my system usage is still high. Noticed it yesterday. At 17 percent. Phone wasn't being used much either. Odd

    Posted via CB10
    01-02-15 05:25 AM
  13. Joshu42's Avatar
    my system usage is still high. Noticed it yesterday. At 17 percent. Phone wasn't being used much either. Odd
    17% is not odd. Open your own thread so we can explore your "issue" without hijacking OP thread
    01-02-15 06:14 AM
  14. Daniel Adkins's Avatar
    Lol just seemed high is all. Not a big deal if you think it's fine. I don't see a point to opening another thread. Didn't mean to hijack this thread lol. Thought it might be a little related as it was a hard reset with me too. Thanks

    Posted via CB10
    01-02-15 08:24 AM
  15. Joshu42's Avatar
    Lol just seemed high is all. Not a big deal if you think it's fine.
    Well, if you referred to the Device Monitor CPU tab with the "Current" setting, it can be odd if the System process is stuck to 17% and not fall to ~2% a couple of minute after. It can be explained though : fresh install or update, fresh reboot (the first ~10 minutes, the Android runtime is still booting), encryption, sync, and so on...
    01-02-15 11:24 AM

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